FAQs
What is a virtual assistant?
Also called a remote assistant, a virtual assistant is typically someone who works on administrative tasks. But unlike a regular employee who will have to work in your office, virtual assistants can work anywhere they want. They usually submit their work via email or use tools such as Google Drive to share files with their clients.
What are the most common roles that virtual assistants cover?
The most common roles that they cover include administrative roles such as plotting and fixing a client’s schedule, answering calls, and responding to emails. Some virtual assistants have specific skills such as their ability to manage QuickBooks for bookkeeping. But at the end of the day, they a virtual assistant’s role in an organization can be flexible.
How does the virtual assistant report to the client?
Virtual assistants can use different apps available when it comes to reporting and communicating with their clients. They can use messaging tools such as Slack, WhatsApp, Skype, or even email.
Do you have virtual assistants with an accounting background?
Virtual Office Assistants offers online assistants with an accounting background capable of managing your finances. These virtual bookkeepers can keep you updated on whether your business is losing money or you are making profits by the end of the month.
Should you always hire a virtual assistant full-time?
It depends on the amount of work that you are dealing with. In reality, no two clients are alike. Some clients need a full-time virtual assistant who can perform multiple tasks. On the other hand, some only need a virtual assistant to work an average of 5 hours a week. The good thing is that you can always adjust depending on your requirements.
Where are your virtual assistants based?
Our virtual assistants are based mostly based in the United States since most of our clients are from North America. However, we also have virtual assistants from different parts of the world. This makes it easier for companies that offer 24/7 support to find a virtual assistant who can work beyond the company’s regular office hours.
Is Virtual Office Assistants looking for additional VAs?
Yes, we are looking for additional virtual assistants who are interested to become part of our team. We are looking for someone hard-working and willing to work with different clients. Preferably, Virtual Office Assistants is looking for experienced VAs. However, newbies are also welcome as long as they are willing to learn the trade.
How can we contact your company?
Please reach out via our contact form for the best response time. You can also call us at (619) 343-2622 or email us at info@virtualofficeassistants.com.